ABOUT THE WEBINAR
Many call centers have sent their employees to Work From Home (WFH) during the COVID-19 pandemic. Some have relied on physical workstations/laptops while others have also extended their Citrix, VMware, Amazon, Azure or other virtual desktop deployments. A quality User Experience (UX) is key to keep employees productive and call centers running effectively. Liquidware has helped many organizations address this challenge by understanding the “first mile” of UX. Hear from Liquidware subject matter experts of how Stratusphere UX has identified, quantified and helped real-world challenges for call centers during this unprecedented time.
WHO SHOULD ATTEND
This presentation is geared to large enterprises who have call centers and are facing the challenges of managing work from home users.
Thurs., Aug. 20 2020
11:00 a.m. Central Time
Chris Walker, Sr. Solutions Architect
Jason E. Smith, VP of Products